Privacy notice

Privacy notice

This notice explains how the Lewisham Hypnotherapy Practice, part of Susannah Saunders Hypnotherapy, uses your personal information. The practice is registered with the Information Commissioner’s Office (registration ZB654528).

What information is collected?

When you call, email or use the contact form, the practice receives the details you choose to share, such as your name, email address, phone number and message. If you request the free audio, your name and email address are kept, and you receive news and offers only if you tick the box to say yes. If you become a client, session notes are kept to support your sessions.

How is it used?

Your information is used to reply to you, arrange appointments and provide your sessions. It is kept confidential and is never sold or shared for marketing.

How is it kept secure?

Sessions take place on secure, encrypted Zoom. Messages sent through the website forms are stored securely by the website host, Netlify, and deleted once they are no longer needed.

What are your rights?

You can ask to see, correct or delete the information held about you at any time by emailing susannah@lewishamhypnotherapy.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.